Return Authorization Form
Return authorization can be issued by calling Verilux® Customer Service at 800-786-6850 or emailing us below. After return authorization is verified by our Customer Service team, return the product to a designated location along with proof of purchase and a check to Verilux® for return shipping and handling. Return shipping and handling charges will be designated on your warranty card or given to you in your Return Authorization Request Confirmation Email. It will take 4-6 weeks to process returns.