You risk nothing when you buy from Verilux!
30-Day Risk Free Return Policy- If for any reason your Verilux product fails to meet your expectation, we will refund 100% of your purchase price.
Returns must be returned in the original packaging and in the original condition it was delivered to you.
Returns over 30-days from the date of delivery are not accepted. Please contact Customer Service with any questions or concerns.
Exchanges will be processed within our return policy guidelines and as a separate transaction. Please attach the Return Authorization Number- RMA- to the outside of the package, once received from Verilux.
Products must have been purchased directly from Verilux. Credits or exchanges through one of our valued resellers must be initiated through the company where the sale originated.
Items ordered through Verilux and received damaged or defective will be replaced at no cost to you. Please contact Customer Service for resolution via our online customer service form or by phone at 1-888-544-4865.
This offer is not valid for purchases from our Outlet Section. Sales from our Outlet store are final. Please allow up to 4-6 weeks for processing of returns.
Your complete customer satisfaction is our goal.
Nicholas Harmon, President and Chief Happiness Officer, Verilux, Inc.