Warranty Information

Verilux Warranty - Verilux warrants our products to be free from defects in material and workmanship for a period of one year from the date of the original retail purchase from Verilux or an authorized Verilux distributor. This warranty excludes bulbs or parts. All Verilux Bulbs and Parts have 30-day satisfaction guarantee.  Proof of Purchase is required for all warranty claims.

Restrictions – The Verilux Warranty does not include any postage, freight, handling, insurance, or delivery fees. The Warranty does not cover damage, defect or failure caused by or resulting from accident, external destruction, alteration, modification, abuse, misuse or misapplication of our products. Additionally, the Warranty does not cover damage to the product resulting from return shipping or handling, the use of shipping insurance is recommended. Return Authorization is required for all returns – Return Authorization can be issued by Verilux Customer Service at 802-496-3101 or use our Return Authorization Form Here.

Warranty Steps

Step 1 - Call Verilux Customer Service at 802-496-3101 or use our Return Authorization Request Form to Request Return Authorization.

Step 2 – After Return Authorization is verified - Return the product to designated location along with proof of purchase and a check to Verilux for Return Shipping and Handling. Return Shipping and Handling charges will be designated on your warranty card or given to you in your Return Authorization Request Confirmation Email.